Right of Withdrawal
Instructions on withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The revocation period is fourteen days from the day
• on which you or a third party nominated by you, other than the carrier, have taken
possession of the goods, provided that you have ordered one or more goods under a single order and that the goods are delivered under a single delivery;
• at which you or a third party nominated by you, other than the carrier, have taken possession of the last of the goods, provided that you have ordered several goods under a single order and they are delivered separately;
• on which you or a third party nominated by you, other than the carrier, have taken
possession of the last partial consignment or the last item, if you have ordered goods which are delivered in several partial consignments or items;
• on which you or a third party nominated by you, other than the carrier, have taken
possession of the first consignment or the last piece, where goods are supplied under one
order for the regular delivery of goods over a specified period of time.
In order to exercise your right of withdrawal, you must inform us
CloneLab Jungpflanzen GmbH
Triesterstr. 340
1230 Vienna
Austria
Phone: +43 (0)676-XXXXXXX
E-Mail: info@clonelab.at
by means of a precise notification (e.g. a letter, fax or e-mail) of your decision to withdraw from this contract. You may use the attached model withdrawal form, which is not mandatory. In order to comply with the revocation period, it is sufficient to send the notification of the exercise of the right of revocation before the end of the revocation period.
Consequences of the withdrawal
If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges arising from your choosing a different method of delivery from the cheapest standard delivery offered by us), immediately and no later than fourteen days from the date on which we receive notice of your revocation of this Agreement.
For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no circumstances will you be charged for this refund. We may refuse to make any refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and in any event no later than fourteen days from the date on which you notify us of the cancellation of this agreement. This period is considered to have been adhered to if you send the goods before the expiry of the fourteen-day period. You shall bear the direct costs of returning the goods. The costs are estimated at a maximum of approximately 15.00 EUR for returns from Austria, 30.00 EUR for returns from the EU outside
Germany, 60.00 EUR for returns from outside the EU.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the nature, properties and functioning of the goods.
Reasons for exclusion
The right of withdrawal does not apply to contracts
• for the delivery of goods which are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
• for the supply of goods which may spoil quickly or whose expiry date would be quickly exceeded;
• the supply of alcoholic beverages whose price was agreed at the time of conclusion of the contract but which can be supplied no earlier than 30 days after conclusion of the contract and whose current value depends on fluctuations in the market over which the trader has no control;
• for the supply of newspapers, periodicals or magazines, with the exception of subscription contracts.
The right of withdrawal expires prematurely for contracts
• for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery; for the delivery of goods if, after delivery, they have been inseparably mixed with other goods because of their nature;
• for the supply of sound or video recordings or computer software in a sealed package if the seal has been removed after supply.
Withdrawal form
If you want to cancel the contract, please fill out this form and send it back.
To:
CloneLab Jungpflanzen GmbH
Mail: info@clonelab.at
I/we (*) hereby withdraw the contract concluded by me/us (*) for the purchase of the following
goods (*)/the provision of the following service (*): _____________________________________
________________________________________________________________________________
Ordered on (*)/received on (*): ______________________________________________________
Name of the consumer(s): __________________________________________________________
Address of the consumer(s): ____________________________________
____________________________________
_____________________________________
Signature of the consumer(s) (only for paper communications):
Date:
* delete as applicable
